Fraktpolicy

All orders are processed within 1–3 business days (excluding weekends and U.S. holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a separate notification containing your tracking information.

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To guarantee successful delivery, customers are responsible for ensuring that all shipping details are entered accurately and completely at checkout. This includes:

ModelMannequin.com is not responsible for lost, delayed, misdelivered, or returned packages due to incorrect or incomplete address information provided at the time of purchase.

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Shipping timeframes begin once your order has shipped and do not include processing time of up to 3 business days.

Please note:

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International orders may be subject to import duties, customs fees, or VAT, which are assessed once the shipment reaches the destination country.

These charges are the responsibility of the customer, and Model Mannequin is not responsible for additional fees imposed by customs authorities.

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Once your order ships, you will receive an email with your tracking number.

Please allow up to 72 hours (excluding weekends and holidays) for tracking updates to become active.

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At this time, we do not ship to P.O. Boxes.

For international shipping inquiries, please contact info@modelmannequin.com.

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We accept returns within 30 days of delivery, provided that items are:

Approved returns will be refunded for the item cost only, excluding original shipping charges and return shipping fees.

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If your order arrives damaged or defective, please contact us as soon as possible at support@modelmannequin.com with:

Damage claims are reviewed on a case-by-case basis, and we will work toward a fair resolution.

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For full details, please review our Return Policy page.

If you have any questions, feel free to contact us at support@modelmannequin.com.